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Frequently Asked Questions

1. Why purchase from KeyInstant.com?
Because we are an Official Reseller! We offer you the simplest & fastest way to upgrade your account and professional transactions!
2. Is registration on KeyInstant website requested?
No, you can purchase without registration. However, we encourage you to sign up for an account to track your order. The data provided during registration is confidential and shall not be used by any third party.
3. How can I order?
On homepage, chose the required product or choose directly the service you are interested, and follow the instructions to complete the payment.
4. What is the lead-time to process my order?
The processing lead-time of your order depends on the mean of payment you have chosen. Usually it should not exceed 30 minutes for on-line payments. Orders paid by other means shall be completed within 4 hours once the payment is received to our bank accounts or to our intermediate payment account.
5. Why hasn’t my order been processed yet?
Your order is in process. If your order has not been processed within 6 hours after your actual on-line payment, please send us an email so we can verify the status of your order.
6. I didn't receive my voucher after a payment.
1. Please check your email box, email Spam box, SMS inbox...
2. If your order has not been processed within 6 hours after your payment, please Contact Us
7. How to activate Premium key / Voucher / Code?
Please access our blog for instructions: https://keyinstant.com/blog/cat/activation-premium/
8. How to use Promotion code / Coupon code / Discount code on KeyInstant.com?
Please read fully this instruction: http://keyinstant.com/blog/how-to-use-promotion-code-coupon-code-discount-code-on-keyinstant-com/
9. Is my credit/debit card information secure? Where is it kept?
1. Your information is securely stored and encrypted by Payment Gateway, whom handle billions in payments.
2. Credit card details will be handled securely to ensure confidentiality and that 256 bit SSL encryption is employed to ensure sensitive data is protected during transmission over the internet.